This product is made especially for you as soon as you place an order, which is why it takes us a bit longer to deliver it to you. Making products on demand instead of in bulk helps reduce overproduction, so thank you for making thoughtful purchasing decisions!
Tems purchased from 13 11 Shop are custom made and printed just for you. Returns cannot be offered unless the item is defective. Exchanges, however, can be offered for apparel sizing issues. To set up an exchange, please reach out via the Contact Us page, include your original order information and the size you'd like in your e-mail, and we'll take care of the rest! If something you received is defective or not up to our usual standards please contact us via the Contact Us form with a picture of the damaged item and your order number and we will gladly take a look for you to see what went wrong!