Welcome to 13 11 Shop! Before completing your purchase, please read and agree to the following terms and conditions:
1. Manufacturing:
- Our products are uniquely crafted for you upon order placement. This personalized manufacturing process ensures that each item is made with care and attention to detail. Please note that this personalized approach may result in a slightly longer delivery time.
2. Responsible Purchasing:
- By choosing to purchase personalized products from 13 11 Shop, you are making a thoughtful and eco-conscious decision. Our on-demand manufacturing helps reduce overproduction and minimizes waste. Thank you for supporting sustainable and considerate shopping practices!
3. Returns:
- Items purchased from 13 11 Shop are custom made and printed specifically for you. As a result, we are unable to accept returns unless the item is defective.
4. Defective Items:
- If you receive a defective item or if the product does not meet our usual standards, please contact us promptly through the Contact Us form. Attach a picture of the damaged item and provide your order number. We will investigate the issue and work to resolve it to your satisfaction.
5. Contact Us:
- For all inquiries and to report defective items, please use the Contact Us page on our website. Our customer service team is ready to assist you.
6. Agreement:
- By completing your purchase on 13 11 Shop, you agree to these terms and conditions. Please ensure that you have read and understood our policies before proceeding with your order.
Thank you for choosing 13 11 Shop! Your support and understanding make our community-driven store possible. If you have any questions, feel free to reach out to us through our Contact Us page.
These terms and conditions are subject to change, and the latest version will be available on our website.